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Scout Suite
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What's new

Updates for your Group

Plain-language notes on what changed in Scout Suite, written for leaders. Newest first.

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3 November 2026

New

  • A Group can now connect its own Direct Debit account to collect subs by Direct Debit, and link mandates it already has, with the money going straight into the Group's own account. See the guide
  • A What's new page lists what has changed in Scout Suite, with a feed you can subscribe to.

Improved

  • The Group waiting list opens on one list of everyone, with one search box and filters for section and age. A View switch brings back a separate list for each section. See the guide

Fixed

  • The card where a young person aged 18 or over is invited to sign in for themselves showed raw text instead of its wording. It reads properly now.

2 November 2026

New

  • Offering a waiting list place now asks the family to accept or decline by email, with a reply-by date. The young person joins the register when the family accepts, or when a leader marks it accepted for them. See the guide
  • The waiting list shows each child's position in the Group and in the section, and a list of children not matched to a section yet.
  • Move money between any section pot and the Group reserve fund, and close an event's budget without an estimate.
  • A Group can choose the logo shown at the top of the emails it sends (Settings, Messages, Email branding).

Improved

  • Long lists, such as members and the waiting list, are paged, with an "All" option up to 5,000.
  • The automatic message editor preview shows your Group's own email header once email branding is on.
  • The guides' opening paragraph shows bold text properly, and the how-to videos were re-recorded with Welsh narration and captions.

1 November 2026

New

  • Anyone who sends an enquiry through the public form gets an acknowledgement email. See the guide
  • The Membership Portal can now be used in Welsh, with a language switch. See the guide
  • Every guide is now available in Welsh as well as English.

Improved

  • A Group set to Welsh for its automatic emails sends every parent email in Welsh, with Welsh wording for each message.

31 October 2026

New

  • Waiting list sign-ups are confirmed to the parent by email. See the guide
  • Up to 500 old receipts can be uploaded at once, with near-copies flagged for review. See the guide
  • A Group can choose English or Welsh for its automatic emails, and edit the Welsh wording.

Improved

  • Money messages to parents, such as invoice emails, follow the same Automatic messages switches as everything else. See the guide
  • Emails to leaders and treasurers respect each person's email preferences.
  • The Automatic messages card shows how many of each message the Group has sent. See the guide

Fixed

  • Names and text containing special characters show correctly in emails.

29 October 2026

New

  • A District or County can offer an event to the Groups below it, and a Group can offer one to other Groups, with each Group choosing whether to take part and how the money works. See the guide
  • A phone can be used to take photos of young people, the same way it is used for equipment, and can be disconnected. See the guide
  • "Not a duplicate" marks twins on the waiting list, with an undo, and both waiting lists can be searched. See the guide
  • The "Who gets told" page in Settings holds the four notification lists in one place. See the guide

Improved

  • The waiting list form has a separate share link and embed code, and can be embedded on the websites a Group lists. See the guide

Fixed

  • Twins and triplets are no longer flagged as duplicates by date of birth and parent phone. See the guide
  • Badges with no picture now show one, such as Air Spotter and Geocaching. See the guide

28 October 2026

New

  • Settings is one area with a landing page, search and a grouped menu. See the guide
  • Waiting list exports are on the Exports pages. See the guide

Improved

  • Settings has pages for Payments for the Treasurer, plan and billing, Messages, and Phones and calling. See the guide
  • Districts and Counties use the same Settings pages as Groups. See the guide
  • The trustee report is found under Reports, and its shortcut is gone from the dashboard. See the guide
  • A section's settings are a page in its menu.

Fixed

  • Saving part of a young person's record no longer clears their medical details. See the guide

27 October 2026

New

  • Notices can offer options that families claim, pick or hand back, such as lost property, sign-ups or choices. See the guide
  • Scan the code on your computer once with your phone, and the phone then takes a photo for each new item of equipment. See the guide
  • Siblings can share one invoice, set for the Group and changed for each family. See the guide
  • The waiting list form can be set up with your own questions, each one off, optional or required, and shows who is eligible for each section. See the guide
  • Leaders can add notes to waiting list entries, and offer a place from a section's list. See the guide
  • Custom badges can have their requirements built properly, with choices, options, routes and repeat counts. See the guide

Fixed

  • "Complete N times" badges count the right number from the wording, and the King's Scout Award works. See the guide
  • Groups with more than 100 young people can use bulk badges, patrols, bulk messages and sign-off. See the guide

26 October 2026

New

  • Young person cards can be printed single-sided, on label sheets, or as whole-Group cards with tick boxes for Young Leaders and volunteers. See the guide
  • One event can count towards several badge counters at once, such as nights away and hikes away on a hike camp. See the guide
  • Enquiries can be answered by email from Scout Suite, and the reply is kept in Sent. See the guide
  • "Offer a place" from a waiting list lets you choose which section the place is for. See the guide
  • The invoices list can be filtered by status and by schedule. See the guide

Improved

  • The building hire diary can be shown as a list or a calendar, and Hall hire is now called Building hire. See the guide
  • Notices are published on their own page rather than in a dialog. See the guide

Fixed

  • Every young person on a subs schedule is billed, even if their family has no Membership Portal account. See the guide

25 October 2026

New

  • Leaders can send a notice to a section, the whole Group or one family, and families read and confirm it in the Membership Portal. See the guide
  • Notices can be saved as templates and sent again, with the recipients picked each time. See the guide

Fixed

  • The left-hand menu no longer jumps back to the top when you click an item.

24 October 2026

New

  • Policies can be kept for any Group, District or County, with approval, visibility and review reminders. See the guide
  • Policies can be written in a rich-text editor. See the guide
  • Vehicles and trailers can be tracked with their MOT and insurance dates. See the guide
  • Vehicles and trailers can be hired out through equipment loans. See the guide
  • Subs schedules have Select all, a name search and a section filter, and each payer gets one invoice. See the guide

23 October 2026

New

  • Nights away can be counted from attendance, added in bulk, reduced as well as added, and set up with event settings that say what counts. See the guide

Improved

  • The Membership Portal has a left-hand menu for people, Groups, payments, Gift Aid and the shop. See the guide
  • The treasurer decides what goes on a Gift Aid claim, with the rules shown for each kind of payment. See the guide
  • Cash refunds come out of a float or loose cash, so Cash in hand goes down when you refund. See the guide
  • When a float is closed, voiding an entry asks where the cash is now, and a float can be reopened.

Fixed

  • Trial and subscription emails quote the Group price of £60 a year.
  • A Gift Aid payment can only be on one claim at a time, so it cannot be claimed twice. See the guide
  • Cash in hand on the Payments tab shows the real amount, not a total of every cash payment.

22 October 2026

New

  • Hide badges your Group does not use, for the whole Group or one section, and create custom badges that only one section can see. See the guide
  • A section can text from its own Group phone number. See the guide
  • An expense can be logged against a section pot from the section's Money page. See the guide
  • Badge requirements can be set to be completed a number of times, with plus and minus buttons that keep a record of every change. See the guide
  • Member lists can be exported with the columns you choose, such as patrol, rank and health, and every export is on one Exports page. See the guide

Improved

  • Badges to present use fewer printed pages, and show your Group's own District and County badge pictures. See the guide
  • The investiture set checks that the Group name tape and necker are set up, and says when they are missing. See the guide
  • Calendars load one month at a time, so years of imported history stay quick.

21 October 2026

New

  • Emails you send can show your own name as the sender, with your Group in brackets, and can carry a signature. See the guide
  • A place can be refunded from the event page while the event budget is open. See the guide
  • The contact emails for an event or section can be copied or downloaded. See the guide

Improved

  • Young people lists can be sorted by age in either direction, and filtered to show those not yet invested. See the guide
  • Badge names that repeat across sections show the section, such as Cubs: Creative Challenge. See the guide

Fixed

  • Dashboard and section calendars show multi-day events on every day they cover.
  • Held badges no longer show as ready to award or as needing to be bought. See the guide
  • King's Scout Award requirements show for Network and Adults. See the guide

19 October 2026

Fixed

  • Changes to a call flow's dial codes are no longer lost while you are still editing. See the guide

18 October 2026

New

  • All automatic messages to parents and members are now in one place, where leaders can switch each type on or off, edit the wording with a live preview, and untick a message for a single send. See the guide

17 October 2026

New

  • Sign in with your Microsoft work or school account. See the guide

16 October 2026

New

  • A section's patrols, sixes or lodges can be printed, so everyone can see where they are meant to be. See the guide
  • Address labels and laminated young person cards can be printed for a section or an event, with saved print settings. See the guide
  • Meeting agendas can be built with papers and private items, sent with a calendar invite, and run through on the day, with minutes that follow the agenda. See the guide
  • Choose exactly who a message goes to from a list of recipients, such as only the families of young people not yet invested. See the guide
  • Sent shows what happened to each email: sent, failed, bounced or replied to. See the guide

Improved

  • Texts from a Group without its own number go out as "Scout Suite", with a link to reply on the website. See the guide

Fixed

  • Replies to messages sent from Scout Suite reach the leader who sent them. See the guide
  • Signed-off minutes can no longer be edited. See the guide

15 October 2026

New

  • Connected bank accounts list every line, including the bank's pending lines for information, and a manual bank account can be replaced by a connected feed or closed. See the guide
  • Custom badges can have a picture, and can be edited after they are created. See the guide
  • People can add a profile picture, which shows in the top bar. See the guide
  • A Group can suggest its District or County badge until an official one exists.

Improved

  • Income and Expenditure shows how net income links to the money you hold, and counts card sales taken outside Scout Suite. See the guide
  • Bank feeds suggest card payouts for matching to the bank line. See the guide

Fixed

  • Bank feeds no longer say "No transactions yet" when they have lines, and changing an opening balance no longer crashes the page. See the guide

14 October 2026

New

  • A volunteer's access to Scout Suite can be suspended by a Group, District or County Lead Volunteer. See the guide
  • Any volunteer can report a problem with a building, a piece of equipment or anything else, with a photo. See the guide
  • A volunteer added without a login can be invited later, and their record shows whether they have been invited or already have access. See the guide
  • The Badges to present list shows awards not yet presented, which can be filtered by section and date and printed as pouch inserts with a square for each badge. See the guide
  • An award can be removed from a young person's record, returning the badge to stock. See the guide
  • The Badges due list shows young people who are due Joining In, Nights Away, Hikes Away, Patrol Leader or Sixer badges, with the reason for each. See the guide
  • Young Leaders are easier to add, with no age block and a list of the Group's Young Leaders. See the guide
  • The names used across Scout Suite now match your nation, such as County, Area or Region, along with the checks and regulators that apply to you. See the guide

13 October 2026

New

  • Badge awards can be imported from a PDF of awarded badges exported from your old system, after you have checked the matches. See the guide
  • An event's "Not signed up" card lets you email families a reminder, copy the addresses, or download a CSV. See the guide

Improved

  • An event that covers several sections lists everyone in every invited section, and the register can show only those who signed up. See the guide

Fixed

  • The card fee on a split card sale comes from general funds, not the section pot. See the guide
  • The active members count includes young people only, not the leader's own record.

11 October 2026

New

  • One card reader sale can be split across event places, invoices and pots. See the guide

Improved

  • The assistant's message box grows as you type, with Enter to send and Shift+Enter for a new line. See the guide

Fixed

  • A tour you have finished stays finished instead of reappearing on every visit.
  • Resetting all tours also turns automatic tours back on, as its message says.

10 October 2026

Improved

  • Payments that did not go through are hidden by default, with a line saying how many there are and a Show them option. See the guide
  • Refunds appear as their own transactions. See the guide
  • The money check splits takings that are still on their way and shows how each figure is worked out.

9 October 2026

New

  • The assistant keeps several conversations you can return to, instead of one that gets cleared. See the guide
  • Every card reader sale is listed with its amount, fee, refunds and payout, and can be tagged to an event, a pot or the general pot. See the guide

Improved

  • Young people are listed by surname then first name, in lists, registers and sign-ups. See the guide
  • Sign-up confirmations for a child go to the parents who have joined the Membership Portal for that child, not to whoever made the booking. See the guide
  • The events list can be searched and filtered by name, place, section, type and dates, and each event has its own Edit details page. See the guide
  • Card takings not yet allocated no longer count towards the general pot, and are shown as not yet allocated in the money check. See the guide

Fixed

  • Groups with more than 50 young people see all of them, not just the first 50. See the guide
  • Bulk complete on "complete three of five" badges ticks the activities you choose, not the wording line. See the guide

8 October 2026

New

  • Badges where a young person picks a route, such as Air Researcher's Option 1 or Option 2, can be completed by choosing the route and ticking its tasks. See the guide
  • The assistant can search badges by what they involve, such as "which Cubs badges involve cooking outdoors?" See the guide
  • Each section has a Money page with its pots and events in full. See the guide
  • Card reader payouts can be imported from a date you choose, changed later, and disconnected. See the guide

Improved

  • Menus are listed in alphabetical order with Overview first, and a section's menu uses its own words, such as Dreys, Lodges, Sixes, Patrols or Teams. See the guide

7 October 2026

Improved

  • The assistant answers questions about the Scouts' rules more accurately, and says when it may not be sure. See the guide

6 October 2026

New

  • Groups choose which consents parents are asked for in the Membership Portal, and parents can only give the ones the Group offers. See the guide
  • Events can have a logo or picture, shown on the event page, the info pack and the Membership Portal. See the guide
  • The trustee report now includes declarations of interest, governance details and section headcounts. See the guide
  • Badges awarded to a young person show each badge's picture in the Membership Portal. See the guide

Improved

  • Leaders are emailed when a parent asks to add a contact, and a "Contacts waiting for approval" card on Young People lists the requests. See the guide
  • The assistant gives faster, steadier answers. See the guide

Fixed

  • Equipment lists work for large inventories again, so a Group with hundreds of items sees them, and re-importing reports only the lines that are actually new. See the guide

5 October 2026

New

  • A trustee report lists the items needing a decision first, covering membership, safety, premises, data protection and money. See the guide
  • A risk assessment can be started straight from an event, already linked to it and filled in with its name, date and place. See the guide
  • Each badge has its own page showing its requirements, how many people have done each one, the meetings covering it, and everyone's progress. See the guide
  • Event sign-up can record a young person's consents on the spot, and every consent type shows on their record. See the guide
  • Subs can be split into each young person's own section as they are paid. See the guide
  • A section's balance can be adjusted with a reason, and a closed event budget can be reopened to take its surplus back out. See the guide
  • The register lets you tick adults without a login, and on a phone it has one-tap Present, Absent, Late and Excused buttons.

Improved

  • Publishing a meeting no longer emails parents unless you tick the box to say so.

2 October 2026

Improved

  • Opening a Group page shows the sidebar straight away, instead of a blank loading screen.
  • Going back from a guide keeps the topic you had chosen on the guides page.

1 October 2026

New

  • Young people in a section can be sorted by last name, first name, age, patrol or date joined, and each name opens that young person's record. See the guide
  • Parents can ask to add a contact from the Membership Portal, and a leader can approve or turn the request down. See the guide
  • Gift Aid has a report for any period, showing each donation, whether it is ready to claim, and any missing declarations. See the guide
  • Reports has a "Pots at a glance" page listing every section pot and the Group's funds, with totals. See the guide
  • Transaction categories come from a ready-made list that your Group can rename, re-map, hide or add to. See the guide
  • Income and Expenditure can be grouped by Charity Commission heading, with restricted and unrestricted columns and a CSV download. See the guide

Improved

  • Event budgets start from the first line you add, and show planned against actual spending so far. See the guide
  • A multi-section event's money can be attributed to one of its sections or to the Group. See the guide