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Uniform designer

How-to guide

Parent updates

When a parent updates a young person's details in the family portal, the section's leaders are emailed that something changed, and the previous and new values are on **Parent updates**.

Watch this on its own page
  1. A parent changes something

    In the family portal, a parent chooses Edit details on their child, for example to add a nut allergy, and saves. That tells the Section Team Leader something changed.

  2. The email says who, not what

    The email names the young person whose details changed. It doesn't include the new allergy, any medical text or contact details, so nothing sensitive sits in an inbox. Those stay in Scout Suite.

  3. Read the change

    Open Parent updates from the section menu, or on the young person's own page. Each change shows the previous value and the new one, for example Was: None. Now: Nuts.

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More in this topic

Waiting lists, parents, moving on, and Explorer Units.